DO & CO ONLINE PRIVACY POLICY
1. Introduction
DO & CO is committed to respecting your privacy and has established
these guidelines (hereinafter referred to as the “Policy”) to protect your
privacy and for data protection purposes in order to clearly show how our
website works and how any personal information is used.
Our primary principle is not to collect personal information unless such
information is provided voluntarily. We define personal information as information
that can be used to clearly identify a particular person. Personal information
is collected for example if you provide this information as part of an online
application.
This Policy explains how we collect and use personal information and
what opportunities are available to influence the use of this information
and how we protect the information you provide.
By using the DO & CO website you accept this Policy without restriction
and agree to the collection and use of information pursuant to this Policy.
Please read the Policy carefully before accessing or using this website. By
accessing or using this website, you are declaring that you have read and
understood the Policy and agree to be bound by the Policy. Should you not
wish to be bound by this Policy, we would ask you not to visit or use this
website.
Please note that this Privacy Policy only applies to online activities.
DO & CO is entitled to change this Policy. Such changes will take come
into force immediately upon implementation on this website. By continuing
to use this website, you are agreeing to the amended Policy.
2. Types of information collected
When
you visit our website, we are entitled to collect and store all information
you disclose voluntarily or which you disclose in order to visit and use our
website. This information also includes personal information, where you agree
to this. As part of the collection and processing of your personal information,
our primary endeavour is to provide you with the services, offers and information
requested by you. Where you requested us to do so, we will use your information
to provide you with further information on our products and services as well
as information on other products and services which may be of interest to
you. Should this be the case, we will explain on our website where we collect
information for these purposes.
3. Use of information by DO & CO
Where
it is necessary for you to provide personal information in order to gain access
to services or to apply to us online, we will explicitly explain how this
information is to be used.
We will not sell the personal information you provide to third parties or
trade or lease such information. However, we are entitled to pass your personal
information on to other companies in the DO & CO group as well as subsidiaries,
our agents, contractual and business partners, where this is required for
services to be provided to us. For example we are entitled to provide your
personal information to
i. contractual partners supporting our business
activities (e.g. service performance, technical support services, delivery
services or banking and financing services),
ii. third parties in connection with the sale,
issuing of orders or transfer of business activities in connection with this
website, where the information you provide relates to these, or
iii. third parties, if the applicable law, legal
rulings or public law regulations so require.
DO
& CO is obliged to oblige third parties
- to
only use the data exclusively within the context of orders from DO &
CO,
- to take the required data protection measures; this
includes the obligation to only use employees who have made a undertaking
to the third party to uphold data secrecy or who are subject to a statutory
confidentiality obligation,
- not to use any other service provider without consent
from DO & CO,
- to create the necessary technical and organisational
preconditions to fulfil the information, correction and deletion obligations
of DO & CO in conjunction with DO & CO,
- upon termination of the services,
to hand over to DO & CO all processing results and documents containing
data or to continue to store these on behalf of DO & CO or to destroy
them
- to provide to DO & CO all information required
to check compliance of third parties with these obligations.
As
we carry out investigations into the origin, interests and behaviour of visitors
to our website on the basis of the information provided by them during their
visit, we are also entitled to combine the information provided by you with
information collected from other persons in order to prepare anonymous statistical
information. Such summarised statistical data, however, does not include any
personal information. We use this information, such as the percentage of male
or female visitors or the grouping of visitors into specific age groups, to
improve the content on our website.
As our company is constantly evolving and growing, it is possible that we
will buy or sell companies, subsidiaries, products and assets. During such
transactions, customer data generally and in specific cases also employee
data, is seen as a transferable asset. Where DO & CO is subject to a commercial
change, e.g. in the wake of a merger, corporate acquisition by another company,
through the sale of all of its assets or only parts thereof, the data provided
by you could also be transferred. We will undertake everything to inform you
by e-mail, letter or public notice of such a change in connection with checks
on your personal information.
4. Notice
Where
DO & CO collects personal information directly from users, we will not
only inform you of the purpose and use of the information collected but also
of choices, and where available, the means we offer users to restrict the
use and disclosure of personal information. This notice will be made clearly
and legibly on our website whenever the respective user is asked for information.
DO & CO will not use or publish this information for any purpose other
than for which it was collected. DO & CO processes and uses the personal
information exclusively for the purposes of servicing existing and potential
customers. The customer or potential customer can request deletion of the
data at any time. Moreover, the legal regulations apply.
5. Consent
DO
& CO is confident that consent represents an excellent principle for its
Policy. You therefore also have the choice of not sending any personal information
to us (naturally in some circumstances, you would not be able to use all sections
of our website or to participate in or use all of the services offered on
our website).
On the registration page for e-mail newsletters or other services, there is
an “opt-in” mechanism whereby you will not receive the messages or services
unless you expressly consent to receipt of these by clicking on the “opt-in”
box. For selected messages and services, we will check your express consent
before commencing the requested service. Where you decide at a later date
that you no longer wish to receive the messages or services, where technically
possible, you can cancel these by
- either changing the previous setting on the relevant website or
- in the case of an e-mail newsletter, by cancelling receipt of (i)
future e-mails on the corresponding services or (ii) rejecting the e-mail
newsletter as each e-mail you receive from us includes a link which you
can use to delete your details from the e-mail distribution list.
6. Access to inspect, correct and delete information
DO
& CO only uses personal information for the purposes for which it was
collected in line with your consent. DO & CO takes appropriate steps to
ensure that the personal information collected is relevant, accurate, complete
and current for the purpose for which it was collected. One measure to ensure
this is that where technically possible, users are granted access to their
personal information they have disclosed on our website. You can contact us
at
DO & CO Restaurants & Catering Aktiengesellschaft
Postal address:
Dampfmühlgasse 5
1110 Vienna
Phone: +43 1 74000 – 0
Fax: +43 1 74000 – 194
E-Mail: organization@doco.com
with
your request for access. On some of our websites, it is possible to enter
your user profile or the page with your user preferences and to amend the
information as desired. .
7. Security
We
are committed to the security of your personal information and take appropriate
and reasonable measures to ensure this protection on a long-term basis.
DO & CO uses SSL technology to protect the transfer of personal information.
This technology encrypts the information before its transmission via the internet
from your computer to our servers. Although DO & CO already uses SSL technology
for specific purposes, it cannot guarantee the confidentiality of all data
transmissions (including e-mail correspondence) sent from or received by our
website. We protect personal information from unauthorised access with what
we consider to be reasonable technical controls and appropriate procedures.
Although DO & CO uses physical and administrative (control) procedures
to endeavour to protect personal information, we cannot guarantee that this
will effect complete control against persons who may attempt to by-pass the
security measures or to hinder or prevent receipt via the internet.
8. Cross-border data transfer
The
collection, use and disclosure of information of the personal information
which is covered by this Policy, may require the transfer of such information
into jurisdictions outside the state in which you are resident or have your
place of business, and which do not have equivalent provisions to protect
and regulate the protection of privacy and data. Should this be the case,
we will seek your consent in advance in line with this DO & CO Policy.
9. Storage of personal information
As
soon as you provide DO & CO with personal information, we collect and
store this information voluntarily provided by you for as long as we require
the data in order to provide you with the requested service, unless you have
sent us different instructions or where this is required by law.
10. Cookies
Cookies
are information signals, which our websites provide to your browser and which
are only used by our websites when you are visiting them. The DO & CO
websites therefore provide cookies to your web browser, which use unique identification
to track how our website is used overall; this is so that we can record which
sections of our site users prefer (e.g. based on the number of visits to the
respective areas of the sections).
DO & CO can only read the cookies placed by us. We cannot open or read
cookies from third parties. We are also entitled to use all the cookies in
their entirety to check website visits and website traffic trends. This overall
and anonymous information will help us improve the content of the website
and may also be shared with partners and other third parties.
If you are a registered user on the DO & CO website and you log in on
the site, we may use a cookie supported by your browser which contains an
identifier. We use this type of cookie to identify you and grant you access
to sections of our website which are only accessible to registered users.
If you only wish to browse, you do not have to accept cookies from our website.
However, should you decide you wish to register and log in to special sections
of our website and you adjust your browser settings but the cookies are still
not accepted, you will need to reset your browser so that our cookies are
accepted. Otherwise you will not be able to participate in certain sections
of the website. Browsers are usually modified to accept and retain cookies.
To find out more about cookies and how to specify your cookie preferences,
click on the “Help” tab in your browser and look for “Cookie”.
11. Web beacons
To
measure efficiency and visitor traffic to our sites, our sites may use pixel
tags (also called clear GIF, web beacons and web bugs) in conjunction with
cookies. A pixel tag is a variant of a website graphic which is often invisible
as it measures only 1x1 pixel; the pixel tag is used to measure the number
of visitors to our site and their navigation through the site. For example,
we use such a tag to count the number of people who visit our website or specific
pages in our website.
We also include pixel tags in the HTML formatted e-mails we send (or that
are sent for us) to check whether the e-mails are opened and to note whether
there is a response to an e-mail. Some pixel tags or web beacons can become
unusable because the associated cookies are not accepted.
We do not use pixel tag technology to gather personal information.
12. IP adresses
An
internet protocol (IP) address is a number code automatically assigned to
your computer by your Internet Service Provider (ISP) on each internet visit.
Like other internet sites, the DO & CO website collects IP addresses to
analyse information about visitor numbers and usage of the site. Your IP address
does not contain any personal information disclosed by you. However, DO &
CO retain the right to use IP addresses to investigate people who threaten
the service or customers of our website in line with the legal provisions.
13. Clickstream
Clickstream
or clickstream data reflects the specific pages visited by the website user,
especially the manner in which the visit took place and how visit behaviour
changes and how often web pages are changed. We only track this behaviour
on our website. In particular, we do not track any clickstream activity on
websites other than DO & CO website.
Clickstream data does not contain or reveal any personal information on the
user; we do not compare the data collected by us with personal information
disclosed to us by users.
14. Amendments to this Policy by DO & CO
This
Policy is reviewed on a regular basis. By using this website, you are acknowledging
our right to amend this Policy without prior notice; we endeavour to give
notice of changes to this Policy on our website so that you are informed
- about the type of information we collect as well as
- the type and nature of its use as well as
- the circumstances under which we will disclose this information,
as long as this is provided for.
We will publish the date
of the last update on the website which includes the Policy. We recommend
that on each visit, you go to the actual subsection of the DO & CO website
on which the Policy is presented for information on any amendments.
16. Contact us
This
website and its content are monitored by DO & CO Restaurants & Catering
AG.
Should you have any questions on this Policy or the information collected
by DO & CO, its use or disclosure practices, please contact
DO & CO Restaurants & Catering Aktiengesellschaft
Postal address:
Dampfmühlgasse 5
1110 Vienna
Phone: +43 1 74000 – 0
Fax: +43 1 74000 – 1029
E-Mail:headoffice@doco.com
If you contact us, please indicate the name of the website or other online resource
and the type of information to which your enquiry relates. We will take the
necessary steps to respond promptly to enquiries, requests or concerns relating
to the use of your personal information. Where this is not required by law,
DO & CO does not guarantee that a response will be given to questions or
comments which do not relate to this Policy or the DO & CO principles on
the protection of privacy.