OUR STAKEHOLDERS


DO & CO’s employees are not only brand ambassadors, they are residents, neighbours, friends and family in thousands of communities around the globe. We aim to strengthen local community cohesion and resilience by inspiring our associates to give back. We therfore work to have a positive impact on people’s lives, from our employees to those who touch our business to the many communities we call home.

KEY FACTS ON OUR PREVIOUS BUSINESS YEAR


OUR PRINCIPLES

We are committed to approach all of our stakeholders in a holistic manner

We  appreciate

Our Customers

DO & CO offers its customers in all divisions a comprehensive and innovative product in the sense of a “one-stop-shop”. From idea to concept all the way to the final implementation. To this end, it needs an international team with members from many different fields to create tailored solutions.

We treasure

Our Employees

All our staff members are passionate hosts. They  ensure that our guests feel comfortable – no matter when and where in the world. Our employees, and the corporate culture they embody constitute our greates asset. The team of DO & CO is characterized by the demand to high personal service and utmost flexibility.

We respect

Our Community

We aim to strengthen local community cohesion and resilience while inspiring our associates to give back. By designing giving programs that meet specific social needs, we work through our associates to enable positive change in the communities we serve.

OUR CUSTOMERS


As a premium hospitality provider, DO & CO always has its guests’ safety and well-being in mind. Our specialists conduct active monitoring to assess regional political and environmental developments in advance and to design preventive scenarios. Necessary safety measures are based on the probability and impact of a damage event.

Dependent on the service to be provided, DO & CO coordinates with local airport and governmental authorities, develops and submits detailed security concepts for its premises or uses information provided by national and international security authorities as well as external specialists, to ensure the safety of our guests.

Furthermore, safety trainings, specifically tailored to the respective location where DO & CO provides its services, are a mandatory part of periodical employee training and complement the measures implemented with above approach.

OUR EMPLOYEES


Diverse and inclusive teams have a positive impact on our products and services and help us better serve customers and other stakeholders from every background. We continue to learn and iterate, and are improving internal inclusion whether through central learning programs, mentorship, or egalitarian benefits for all of our employees.

At DO & CO we consider eachother family, and as such pay particular attention to the conditions enabling the return of women in executive positions after maternity or parental. DO & CO is proud to offer generous and flexible paid leave for all parents—from our hourly associates to our most senior executives, including parents of all genders and adoptive parents. We also support employees who wish to share their parental leave with their partner. Female employees have the possibility to resume their original management tasks and perform their managerial responsibilities on the basis of various part-time working models.

We recognises our responsibility to prevent accidents causing injury, damage to health and damage to the environment. It is therefore our goal to promote and support health and safety, hygiene, and to manage in a manner that seeks to eliminate occupational injuries and illness. For this purpose, our employees receive quaterly health and safety updates. All employees are encouraged to contribute actively towards achieving a work environment which is free of accidents and ill health. As we strive to achieve excellence in all matters relating to health and safety, we evaluate our progress in the reducation, and ultimately prevention, of health issues and risks against our targets.

OUR COMMUNITIES


DO & CO gives back in communities in the international markets where we operate. Each unit is encouraged to give back to causes and organizations that are having a positive impact in their area. Throughout the past year, our New York Unit partnered with City Harvest New York to donate excess food.  Particular support was given to the Austrian charity institution “Sozialmarkt” by our Viennese Unit during the Covid-19 crisis. Additionally to the donation of food items worth EUR 298,000 to local charities in Spain, the company prepared donation points across Madrid to distribute gift bags to all employees on temporary contract leave. Our London Unit SEGRO PARK is furthermore working on a joint programme with local authorities which works towards representing the local community in our business activities.

GOALS AND TARGETS